Privacy Policy

Flora Luxe is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information: Name, email, phone number, billing/delivery addresses, payment details.

Business Information: Company name, business address for corporate clients.

Usage Data: IP address, browser type, pages visited, cookies and analytics data.

Communications: Messages, inquiries, and feedback you provide.

How We Use Your Information

• • Process and fulfill your orders
• • Communicate order confirmations and delivery updates
• • Provide customer support
• • Manage corporate accounts and subscriptions
• • Improve our website and services
• • Send promotional communications (with consent)
• • Detect and prevent fraud
• • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share data with:

• • Service providers (payment processors, delivery partners, email services)
• • Floral suppliers for order fulfillment
• • Legal authorities when required by law
• • Business transfers (merger, acquisition, or sale)

Data Security

We implement industry-standard security measures including:

• • SSL/TLS encryption for data transmission
• • Secure payment processing (PCI-compliant)
• • Regular security audits
• • Access controls and authentication
• • Encrypted data storage

Your Rights

You have the right to:

• • Access and review your personal information
• • Request correction of inaccurate data
• • Request deletion of your information
• • Opt-out of marketing communications
• • Restrict or object to data processing
• • Request portable copy of your data

Contact us at privacy@floraluxe.com to exercise these rights.

Cookies

We use cookies for:

• • Essential website functionality
• • Analytics and performance tracking
• • Remembering your preferences
• • Marketing and advertising

You can manage cookies through your browser settings.

Contact Us

For privacy inquiries:

Email: privacy@floraluxe.com

Phone: (212) 555-1234

Mail: Flora Luxe, Privacy Officer
125 Mercer Street, SoHo, New York 10012